Frequently Asked Questions

What is VoIP?

Voice Over Internet Protocol is a technology that enables voice communications using the Internet. VoIP provides an alternative to traditional telephone networks which use a fixed electrical path.

What is the difference between VoIP and Regular Phone Service?

VoIP uses the Internet for transmitting telephone calls. This saves you money because you no longer have to pay for separate data and phone networks.

Will fax work with VoIP?

Fax can work over Ravon VoIP services, however it might not perform as well as a traditional fax line would. This is due to differences in data transmission between analog and digital.

Why should you consider switching to a Ravon phone service?

There are many reasons to switch. First and foremost, Ravon will save your business money. Other good times to switch are when your current telephone lease is up, your business is expanding and needs more sophisticated option, or your staff is becoming increasingly mobile and you require better alternatives to standard services. Did we mention it also saves you money?

Where are Ravon VoIP Services Available?

We primarily provide Ravon service in the United States, however we may be able to provide service even if you are outside of the country. Please contact us to confirm availability in your area.

When should you consider switching to Ravon phone service?

• When your business outgrows your current telephone system.
• When your existing telephone system lease is up for renewal.
• When you are tired of slow response times and high service charges for changes to your existing service.
• When you have multiple office locations and want to extension dial and eliminate long distance charges between locations.
• When you want to utilize your office extension anywhere in the world you have access to the internet.

How can I contact Technical Support?

Our Technical Support team can be contacted 24x7 by phone at 612.444.1888, 866.RAVON.76 (866.728.6676), via email at: support@ravon.net. If you have questions about navigating through the phone's interface, you can view our Emulation page.